Privacy policy

Effective Date: January 31, 2025

At Melora Movement, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website, which is hosted on Squarespace.

By using our website and services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect certain personal data when you visit our website or make a purchase. This data may be provided directly by you, or it may be automatically collected as you interact with our website.

Information You Provide

  • Personal Details: Name, email address, phone number, billing address

  • Payment Information: Credit card details (Note: Payment information is processed securely by third-party providers, and we do not store sensitive payment data directly)

  • Purchase Information: Items purchased, quantities, and shipping details

  • Communication History: Any messages or inquiries sent to us through our contact form or customer support

Information Automatically Collected

Squarespace may automatically collect certain information when you visit our site, including:

  • Device Information: IP address, browser type, operating system, and device type

  • Usage Data: Pages viewed, time spent on pages, and navigation data

  • Cookies: Information about your preferences, login status, and shopping cart contents

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Orders: To process and fulfill your purchases, including shipping and handling

  • Customer Communication: To respond to inquiries, send order updates, and notify you of new products or services

  • Marketing: To send you promotional emails or newsletters (you can opt-out at any time)

  • Site Improvement: To analyze website traffic and improve the user experience based on how you interact with our site

  • Fraud Prevention: To ensure the security and integrity of transactions on our website

3. Sharing Your Information

We will not sell or rent your personal information to third parties. However, we may share your data with trusted service providers that help us operate our website and provide services, including:

  • Squarespace: As our website platform provider, Squarespace collects data related to your interactions with our site (such as IP addresses, browser type, and device information) to ensure the proper functioning of our website. For more information about Squarespace’s data practices, please refer to their Privacy Policy.

  • Payment Processors and Delivery Services: We share necessary information with payment processors (such as Stripe or PayPal) and shipping companies to process your orders.

  • Marketing and Analytics Providers: We may use third-party services like Google Analytics, Mailchimp, or Facebook Ads to analyze site traffic and send marketing communications. These providers may also collect data about how you interact with our website.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and provide personalized content. Cookies are small data files stored on your device that help us remember your preferences, shopping cart items, and assist with website analytics.

You can control cookie settings through your browser, but please note that disabling cookies may limit your ability to fully use the features of our website.

5. Your Data Protection Rights

You have certain rights regarding your personal information, including:

  • Accessing the data we hold about you

  • Correcting inaccurate or incomplete information

  • Deleting your personal data upon request, subject to legal limitations

  • Opting-out of marketing communications at any time by following the instructions in our emails or by contacting us directly

If you would like to exercise any of these rights, please contact us at meloramovement@gmail.com.

6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access or misuse. However, please be aware that no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

7. International Transfers

As our website is hosted on Squarespace, and Squarespace operates globally, your data may be transferred to servers located in other countries, including the United States. By using our website, you consent to the transfer and processing of your information in these locations, which may not have the same data protection laws as your home country.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will post the updated policy on this page and update the "Effective Date" at the top.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your data protection rights, please contact us at meloramovement@gmail.com

10. Squarespace’s Role in Data Collection:

For more detailed information on how Squarespace collects, uses, and protects your data, please refer to their Privacy Policy and Terms of Service.